PRIVACY POLICY
This Privacy Policy describes how RGC Hydro Services LLC (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you use our website rgchydro.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Data: When you contact us (e.g., via email), we may collect your name, email address, phone number, mailing address, or other contact or identifying information you voluntarily provide.
Usage Data: We may automatically collect certain information when you visit the Site. This may include: your IP address, browser type and version, pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Cookies and Tracking Technologies: We may use cookies, web beacons, or similar tracking technologies to track activity on the Site and store certain information.
2. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- Responding to your inquiries and providing the services you request.
- Communicating with you about our services, updates, or other marketing communications (if you have consented).
- Monitoring and analyzing usage and trends to improve the Site and our services.
- Detecting, preventing, and addressing technical issues, abuse, or fraud.
3. Disclosure of Information
We will not sell, rent, or lease your personal data to third parties. We may share your information only in the following circumstances:
With service providers, contractors, or partners who help us operate the Site or provide our services (e.g., hosting providers, email providers), under confidentiality obligations.
When required by law or to respond to lawful requests by public authorities (e.g., compliance with legal process, protection of rights, prevention of fraud or harm).
In connection with a merger, acquisition, reorganization, sale of assets, or similar corporate event — in which case we will notify affected users before their information is transferred and becomes subject to a different privacy policy.
4. Data Storage & Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.
However, no method of transmission over the internet or method of electronic storage is 100% secure — we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of certain data collection or processing (e.g., marketing communications), where applicable.
- Withdraw consent, if we rely on consent as a basis for processing.
If you wish to exercise any of these rights, please contact us at info@rgchydro.com
6. Children’s Privacy
Our Site is not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you are a parent or guardian and believe your child has provided us personal information, please contact us.
7. Third-Party Services & External Links
The Site may use third-party services (e.g., analytics tools, hosting providers) which may collect or process data about you. These third-party services have their own privacy policies. We recommend that you review those policies for more information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new “Last updated” date. Your continued use of the Site after the update constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@rgchydro.com.